Information that we may collect from you
We may collect and process personal information about you in relation to this website, including:
• information that you provide by filling in forms on this website;
• if you contact us, we may keep a record of your contact (in whatever form; i.e. correspondence, telephone audio recording, voicemail); and
• details of your visits to this website including, but not limited to, traffic data, location data, weblogs, and other communication data.
Use of personal information
We process personal information about you in relation to this website for the purposes of:
• providing you with our services;
• improving customer service levels;
• keeping a record of your requests;
• dealing with your enquiries and requests;
• providing you with information, products, or services that you request from us.
You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your information) if we intend to use your information for such purposes or if we intend to disclose your information to any third party for such purposes.
Disclosure of your information
Given that the Internet is a global environment, using the Internet to collect and process personal information necessarily involves the transmission of information on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing of personal information in this way. The transmission of information via the Internet is not completely secure. Although we do our best to protect personal information, we cannot guarantee the security of your information transmitted to this website; any transmission is at your own risk.
Access to Information
You have a right to access personal information that we hold about you or to obtain a copy of it. Any access request may be subject to a fee (not to exceed $20) towards our costs in providing you with details of the information that we hold about you. We may ask you to verify your identity and for more information about your request. To obtain a copy of the personal information that we hold about you, please contact us via our contact form.
If you have any requests or queries concerning your personal information or any queries with regard to our practices, please contact us via our contact form.